We have had a software fix for the problem of members who had been receiving membership renewal e-mails, although they are paid up.
I am now setting the End Date on subscriptions which will now flow down to the Expiry date within Memberships.
The End Date will be set for all Manual renewals at either 1/6/XX or 1/12/XX depending upon your renewal date.
This is to enable you to receive your magazine whilst your membership is not renewed for a few months as a ‘grace’period. At the End Date, if you have not renewed, you will get the membership expired e-mail.
At this point you will no longer be able to see the magazines and get the members discount in the shop. You will need to renew to get these benefits.