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Renewal Reminder e-mails – software fix

We have had a software fix for the problem of members who had been receiving membership renewal e-mails, although they are paid up.

I am now setting the End Date on subscriptions which will now flow down to the Expiry date within Memberships.

The End Date will be set for all Manual renewals at either 1/6/XX or 1/12/XX depending upon your renewal date.

This is to enable you to receive your magazine whilst your membership is not renewed for a few months as a ‘grace’period.  At the End Date, if you have not renewed, you will get the membership expired e-mail.

At this point you will no longer be able to see the magazines and get the members discount in the shop.  You will need to renew to get these benefits.

Rob Cheetham